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 Post subject: Beware CARFAX Reports
Posted: Tue Apr 04, 2006 11:32 pm 
 
Site Admin
User avatar

Joined: Sun Aug 03, 2003 2:02 pm
Posts: 451
Location: Erie, PA
Greetings:

I have used the CARFAX reports when buying used vehicles for many years, as have many people I know. Here is a response from the company that might interest you regarding their concern for completeness.

My letter to them:

I ran a CARFAX report on my 1995 Tracer, which I purchased in Colorado Springs, CO, in 2000, and my purchase never shows up. The 06/01/2000 entry in your report represents our purchase. We have since moved to NC, where the other inspections are listed. The VIN is 3MASM15J9SR623740. Please ammend your records accordingly.

We just used CARFAX to qualify a 1997 Saturn for purchase for our daughter, and a year ago for our 1998 Ford Explorer. What guarantee do we have that the CARFAX reports are accurate for those two vehicles?


Their response:

Response (Chrissy) 04/04/2006 04:43 AM
Hello Kirt,

Thank you for contacting CARFAX.

All the information that the State has provided to CARFAX for this vehicle is located on the CARFAX report. At this time we do not offer any additional research.

Chrissy
Consumer Affairs
WWW.CARFAX.COM
"Don't buy a used car without CARFAX!"


Maybe I'm being too sensitive, but I think the response is rather dismissive. What has your experience been?

_________________
- Kirt Blattenberger :smt024
RF Cafe Progenitor & Webmaster


 
   
 
 Post subject:
Posted: Wed Apr 05, 2006 7:42 am 
 
Captain
User avatar

Joined: Mon Sep 01, 2003 6:59 pm
Posts: 22
Location: Boston
I used them once for a used Chevy and it seemed OK, but I never even thought that it might be missing information. It was for a Camaro that my son bought. Who would have guessed that such easy to get information might be missing?

You're right about the "too bad so sad" attitude of Carfax. No apology or anything.


Max







Posted  11/12/2012
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